Horská chata Smrekovica Ľubochňa

1. Prices and servicesApproximate prices for accommodation and any other services are listed in the accommodation provider's presentation materials (websites, brochures, etc.). However, the price specified in the accommodation voucher (hereinafter referred to as voucher) is mandatory for the customer. For the range of contractually agreed services and prices, their breakdown in the voucher is mandatory. The lodger is entitled to change the agreed conditions of stay in cases beyond his control (e.g. force majeure).2. Cancellation of the customer's stayThe customer is entitled to cancel the order at any time before arrival. Cancellation of stay requires a written electronic form (email with delivery receipt) to the address reservation@smrekovica.sk. The date and time of sending the email are decisive for determining the period of cancellation of the stay. For larger groups, individual cancellation fees can be negotiated. The lodger will not charge the customer the aforementioned cancellation fees, unless he could not use the agreed services for the following reasons: death in the family, hospitalization of the customer or a member of his family, serious illness, sammons order, natural disaster. The customer is obliged to document the above-mentioned facts with a written document to the accommodation provider no later than 3 days after their occurrence. 3. ValidityThese business and cancellation conditions are an integral part of the accommodation order and accommodation voucher (voucher).You can find the full text of the terms and conditions on www.smrekovica.sk.