Kemp Děčín, IČ: 02891972 Děčín

Additional terms and conditions1. Prices and ServicesIndicative prices for accommodation and any other services are listed in the accommodation´s presentation (website, brochures, etc.). However, the customer is bound by the price shown in the accommodation voucher. For the range of agreed services the price breakdown in the voucher is binding. The accomodation is entitled to change the agreed conditions of booking in cases beyond its control (e.g. force majeure).2. Cancellation of booking by the customerThe customer is entitled to cancel the booking at any time before arrival. Cancellation of the booking requires a written electronic form (email with delivery receipt) to the address recepce@kempdecin.cz. The canceled booking is then subject to the cancellation policies according to the selected price range.refundable price – booking cancelation possible - if the booking is canceled up to 48 hours before arrival, the cancellation fee is 0 % of the reservation price, if the booking is canceled less than 48 hours before arrival, the cancellation fee is 100 % of the booking pricenon-refundable price – booking cancelation impossible - in case of cancellation of the booking, the cancellation fee is 100 % of the booking priceThe date and time of sending the email are decisive for determining the time of cancellation of the booking. For larger groups, individual cancellation fees can be applied. The accommodation will not charge the customer the aforementioned cancellation fees if he could not use the agreed services for the following reasons: death in the family, hospitalization of the customer or a member of his family, serious illness, call-up, natural disaster. The customer is obliged to document the above facts with a written document to the accommodation within 3 days of their occurrence at the latest.3. ValidityThese business and cancellation conditions are an integral part of the accommodation order and accommodation voucher (voucher).Legal companyKemp Děčín s.r.o.Thunská 1019/3240502, DěčínID: 02891972VAT number: CZ02891972